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  "sourcesContent": ["window.CS_CMS_I18N={\"version\":\"20260625-zh-cn-step2\",\"locales\":[\"en\"],\"items\":{\"en\":{\"faq_overview\":{\"kicker\":\"Help \u00B7 Compatibility\",\"title_main\":\"How to find the right spare part\",\"title_accent\":\"in five checks.\",\"intro\":\"The FAQ is sorted by topic. Pick a topic on the left, then open the matching questions on the right.\",\"scope_label\":\"Scope\",\"topics_label\":\"Topics\",\"unsure_label\":\"Unsure?\",\"unsure_copy\":\"If the number and shape don't match, use the search help first.\",\"group_label_prefix\":\"Topic\",\"questions_suffix\":\"questions\"},\"faq_groups\":[{\"group\":\"Finding matching parts\",\"items\":[{\"id\":\"vergleichsnummer_ausreichend\",\"q\":\"Is an identical reference number enough?\",\"a\":[\"An identical reference number is a good starting point, but on its own it isn't always enough. Manufacturers change shapes within the same number, and identical numbers show up across different variants.\",\"So also check dimensions, connections and the visible shape against the product photos before you order.\"]},{\"id\":\"oem_vergleich_artikelnummer\",\"q\":\"What is the difference between an OEM number, a reference number and an item number?\",\"a\":[\"The three numbers describe different things and help in different ways:\",\"OEM number : the part number assigned by the machine or engine manufacturer.\",\"Reference number : maps a compatible part to an OEM number.\",\"Item number : our internal shop number for placing an unambiguous order.\",\"For searching, use the OEM or reference number; to order, use our item number.\"]},{\"id\":\"mehrere_treffer_auswahl\",\"q\":\"Several matches in the shop: which one is right?\",\"a\":[\"Several matches usually mean different variants for similar machines. What counts is comparing the details, not just the number.\",\"Compare dimensions and connection measurements with your old part.\",\"Match the visible shape against the product photos.\",\"Take the machine and engine data from the type plate.\",\"If you're still unsure, send us your details via the contact form.\"]},{\"id\":\"passt_teil_zu_geraet\",\"q\":\"Does this part fit my machine?\",\"a\":[\"Whether a part fits depends on your exact machine and engine model, not just the machine name. A blanket promise is therefore not something we can responsibly give.\",\"Match the OEM or reference number.\",\"Compare dimensions and connections with the old part.\",\"Check the shape against the product photos.\",\"If you're still unsure, we'll clarify the fitment together via the contact form.\"]},{\"id\":\"altteil_keine_nummer\",\"q\":\"My old part no longer has a readable number: how do I find a replacement?\",\"a\":[\"Even without a readable number, the right part can usually be narrowed down. Use the features you can still read off or measure.\",\"Take the dimensions and connection measurements of the old part.\",\"Compare the shape with the product photos in the shop.\",\"Take the machine and engine data from the type plate.\",\"Have clear photos of the old part ready for matching.\",\"If that doesn't get you anywhere, get in touch with your details via the contact form.\"]},{\"id\":\"vergleichsnummer_endungen_zusaetze\",\"q\":\"How exactly does the reference number have to match: do suffixes and additions count?\",\"a\":[\"Suffixes and additions can be decisive. Letters, hyphens or appended digits often mark revisions or variants that differ in shape or connections.\",\"So note the number in full and additionally check the dimensions and shape against the product photos, instead of relying only on the main part of the number.\"]},{\"id\":\"foto_altteil_abgleich\",\"q\":\"Can I send a photo of my old part for matching?\",\"a\":[\"Yes, a photo helps with matching. It's best to send it to us together with dimensions and the machine and engine data via the contact form.\",\"Photograph the part completely and in focus.\",\"Capture the connections and mountings clearly.\",\"Include any existing numbers or markings in the shot.\",\"A photo alone isn't always conclusive, so additional dimensions and numbers narrow down the selection more reliably.\"]},{\"id\":\"unsicher_welches_teil_passt\",\"q\":\"How do I proceed if I'm unsure which part fits?\",\"a\":[\"Work through it step by step and first gather the most important identifiers of your machine and engine:\",\"Read the machine and engine model off the type plate\",\"Note the OEM or reference number of the old part\",\"Enter the data into the search help and compare the matches\",\"Compare the dimensions and shape with the product photos\",\"If you remain unsure, send us this information via the contact form and we'll help with the assignment.\"]}]},{\"group\":\"Reading machine and engine data correctly\",\"items\":[{\"id\":\"modellnummer_finden\",\"q\":\"Where do I find the model number of my machine?\",\"a\":[\"The model number is on a type plate or sticker on the machine. The position and format vary by manufacturer and machine type.\",\"On lawn mowers, often on the housing or under the mower deck.\",\"On ride-on mowers, frequently under the seat or on the frame.\",\"On handheld machines, usually on the housing near the engine.\"]},{\"id\":\"motornummer_briggs_stratton\",\"q\":\"Where is the engine number on Briggs & Stratton and similar engines?\",\"a\":[\"On Briggs & Stratton, you'll usually find the model, type and code number stamped or printed on the engine, often on the valve cover, the engine cowling or the housing. Similar engines from other manufacturers mark their data comparably on the engine block.\",\"Note all number sequences in full; they narrow down the matching parts considerably.\"]},{\"id\":\"typenschild_angaben_search help\",\"q\":\"Which details from the type plate do I need for the search help?\",\"a\":[\"For the search, the unique identifiers count, not the brand name alone.\",\"Model or type number of the machine.\",\"Engine model and engine code, if listed separately.\",\"Serial or production number, if present.\",\"OEM or reference number of the old part.\"]},{\"id\":\"geraetemodell_vs_motormodell\",\"q\":\"What is the difference between the machine model and the engine model?\",\"a\":[\"The machine model designates the complete machine, for example the lawn mower from the machine manufacturer. The engine model describes the installed engine, which often comes from a separate engine manufacturer such as Briggs & Stratton and carries its own type plate.\",\"For the parts search you need both details depending on the component: machine data for parts on the housing, engine data for parts such as carburetor, ignition or regulator.\"]},{\"id\":\"typenschild_unleserlich\",\"q\":\"My type plate is illegible or has fallen off: what now?\",\"a\":[\"If the type plate is missing or illegible, there are several ways to the right identifier.\",\"Check for a second plate on the engine, often with its own engine data.\",\"Look at the receipt, operating manual or warranty documents.\",\"Read the OEM or reference number directly off the old part.\",\"Use dimensions and photos of the part for matching.\",\"If you don't get anywhere, we'll help via the contact form.\"]},{\"id\":\"seriennummer_finden_brauchen\",\"q\":\"Where is the serial number and do I need it?\",\"a\":[\"The serial number is usually on the machine's type plate, often right next to the model or type number. For the parts search, the model or type number is generally the decisive one.\",\"The serial number additionally helps when a model was produced in several build versions over time; so note it down as well to be safe.\"]}]},{\"group\":\"Classifying carburetors and repair kits\",\"items\":[{\"id\":\"vergaser_defekt_erkennen\",\"q\":\"How do I recognize a faulty or dirty carburetor?\",\"a\":[\"Typical signs are poor starting, rough running, loss of power or an engine that only runs with the choke. Often the cause is deposits from old fuel or gummed-up jets.\",\"Only work with the engine switched off and cooled down and with the spark plug connector pulled; if in doubt, a specialist workshop can help.\"]},{\"id\":\"vergaser_reinigen_oder_ersetzen\",\"q\":\"Clean or replace the carburetor?\",\"a\":[\"For light deposits, cleaning may be enough. If jets, diaphragms or gaskets are damaged or heavily gummed up, a repair kit or a complete replacement is usually more reliable.\",\"Switch off the engine, let it cool down and pull the spark plug connector; follow the operating manual and call in a specialist workshop if in doubt.\"]},{\"id\":\"vergaser_reparatursatz_inhalt\",\"q\":\"What is included in a carburetor repair kit?\",\"a\":[\"The contents depend on the model. Frequently included are wear and sealing parts that are replaced during cleaning or overhaul.\",\"Gaskets and diaphragms.\",\"Float needle or needle valve.\",\"Small parts such as jets or O-rings, depending on the kit.\",\"Exactly which parts are included is stated in the respective product description.\"]},{\"id\":\"aehnliche_vergaser_unterschiede\",\"q\":\"Why do similar carburetors look different?\",\"a\":[\"Even small differences in connections, flange pattern, choke and throttle linkage or float chamber lead to visibly different shapes, even if the reference number is similar.\",\"So compare the shape against the product photos and the connection measurements with your old part.\"]},{\"id\":\"reparatursatz_oder_kompletter_vergaser\",\"q\":\"Repair kit or complete carburetor: what do I need?\",\"a\":[\"A repair kit is worthwhile if the carburetor body is undamaged and only wear or sealing parts are the problem \u2013 such as gummed-up fuel, a porous diaphragm or a leaking float needle. If the damage is in the housing (cracks, stripped threads, heavy corrosion) or you can't get it clean, a complete carburetor is usually the more reliable choice.\",\"Repair kit: the engine ran recently, has just sat for a while or runs roughly\",\"Complete carburetor: visible housing damage, missing parts or unclear history\",\"Always match the machine and engine data so the kit or carburetor fits\",\"When working on the carburetor, switch the engine off beforehand, let it cool down and pull the spark plug connector; when in doubt, the operating manual or a specialist workshop can help.\"]},{\"id\":\"vergaser_masse_anschluesse_vergleichen\",\"q\":\"Which dimensions and connections do I have to compare on the carburetor?\",\"a\":[\"First compare the mounting and connections, because this is where it's decided whether a carburetor fits mechanically. Most important are the bolt spacing of the flanges, the diameter on the air and intake side, and the position and size of the fuel connection.\",\"Bolt spacing and number of mounting holes\",\"Diameter of the intake and air side\",\"Position of the fuel connection (top, side, spigot or thread)\",\"Position and direction of the choke, throttle and, if applicable, primer lever\",\"Hold your old part next to it and additionally match the machine and engine number in the search help \u2013 this way you avoid mix-ups with similar shapes.\"]},{\"id\":\"vergaser_hebel_anschluss_leicht_anders\",\"q\":\"Does a carburetor still fit if the lever or connection looks slightly different?\",\"a\":[\"Visual differences are not automatically a deal-breaker. On compatible carburetors, lever shapes, springs or small linkages can differ slightly from batch to batch without affecting function \u2013 often springs or linkages can be carried over from the old part.\",\"What matters is that the mounting, diameter, fuel connection and the type of choke or primer actuation all match. If these points are the same, a slightly differently shaped lever is usually uncritical; if in doubt, check the data in the search help or just ask us.\"]},{\"id\":\"choke_primer_autochoke_teileauswahl\",\"q\":\"What do choke, primer or auto-choke mean for part selection?\",\"a\":[\"Choke, primer and auto-choke are different cold-start systems \u2013 and the matching carburetors differ along exactly those lines. So choose a carburetor that suits your engine's system, otherwise the levers, connections or controls won't match.\",\"Choke: a manually operated flap or lever that restricts the air at startup\",\"Primer: a rubber button that injects a little fuel before starting\",\"Auto-choke: works automatically, often with its own shape and control\",\"Look at the old part to see which system is installed, and match it with the machine and engine data in the search help.\"]},{\"id\":\"zusaetzliche_dichtungen_membranen_noetig\",\"q\":\"When do I additionally need gaskets or diaphragms?\",\"a\":[\"You need additional gaskets or diaphragms whenever they aren't included in the scope of delivery or the old parts are hard, cracked or warped. The flange gaskets between the carburetor and the engine or tank in particular are often forgotten and are a common cause of air leaks.\",\"Carburetor without enclosed gaskets: plan for flange gaskets separately\",\"Diaphragm carburetor: renew the diaphragm and gasket as a set\",\"Old gaskets hard or cracked: replace rather than reuse\",\"You'll find the exact scope of delivery in the respective item description; if in doubt, the search help or our advice will help you.\"]}]},{\"group\":\"Comparing blades safely\",\"items\":[{\"id\":\"messer_richtig_messen\",\"q\":\"How do I measure my lawn mower blade correctly?\",\"a\":[\"What matters are the overall length, the centre bore and the shape of the mount. Measure from tip to tip and the diameter of the central hole; additionally check star mounts or further mounting holes.\",\"Only work with the engine switched off and cooled down with the spark plug connector pulled, and wear protective gloves, because the blade is sharp.\"]},{\"id\":\"messer_verbogen_eingerissen\",\"q\":\"Blade bent or cracked: keep using it?\",\"a\":[\"You should not keep using a bent, cracked or heavily worn blade. It can cause imbalance, break and endanger people or the machine.\",\"Replace it with a matching replacement blade; only work with the engine switched off and cooled down with the spark plug connector pulled, and call in a specialist workshop if in doubt.\"]},{\"id\":\"messer_spindel_benoetigte_daten\",\"q\":\"Which data do I need for blades and spindles?\",\"a\":[\"So that you find the right blade or the right spindle, we need the machine data and the most important dimensions. The model designation is usually on the type plate on the housing or under the mower deck, the engine data separately on the engine.\",\"Machine or mower-deck model and, if available, the part number of the old part\",\"Overall length of the blade and shape of the centre mount (round, star, hexagon)\",\"Number, arrangement and spacing of the mounting holes\",\"Cutting width of the deck and mount of the spindle\"]},{\"id\":\"messerlaenge_schnittbreite_deckbreite\",\"q\":\"What is the difference between blade length, cutting width and deck width?\",\"a\":[\"The three dimensions describe different things and are often confused. For blade selection, the blade length matters most; for assigning the machine, the cutting and deck width.\",\"Blade length: length of a single blade from tip to tip\",\"Cutting width: width of the actually mowed strip; with multiple blades, the sum\",\"Deck width: outer width of the mower-deck housing\",\"Machines with the same cutting width can have different blade lengths depending on the number of blades.\"]},{\"id\":\"messeraufnahme_erkennen\",\"q\":\"How do I recognize the right blade mount?\",\"a\":[\"The blade mount decides whether a blade fits onto the spindle at all. For this, compare the old part precisely with the dimension details, not just the length.\",\"Shape of the centre bore: round, star mount, hexagon or special shape\",\"Number and arrangement of the mounting holes\",\"Spacing of the holes from one another (bolt spacing)\",\"Whether the blade sits directly on the spindle or via a blade mount or an adapter\",\"Only work on the machine when it is switched off and cooled down with the spark plug connector pulled, and consult the operating manual or a specialist workshop if in doubt.\"]},{\"id\":\"messer_laufrichtung_fluegelstellung\",\"q\":\"Why is the direction of rotation or wing position important on the blade?\",\"a\":[\"Blades are designed for one direction of rotation. The cutting edges must point in the direction of rotation, otherwise the blade doesn't cut cleanly and the grass is merely pressed down.\",\"The upturned wings create the airflow to the grass catcher or for mulching\",\"Mounted the wrong way round, the cut quality and grass pickup suffer\",\"A blade for the wrong direction of rotation fits mechanically but works incorrectly\",\"Check the direction of rotation of your machine and only mount it with the machine switched off and the spark plug connector pulled; when in doubt, the operating manual or a specialist workshop can help.\"]},{\"id\":\"spindel_statt_messer_ersetzen\",\"q\":\"When does a spindle need replacing instead of just the blade?\",\"a\":[\"Often a new blade is enough, but the spindle itself has to be replaced when the bearing or the shaft is damaged. You can spot the typical signs with the machine switched off.\",\"Noticeable play or wobble of the spindle by hand\",\"Grinding or scraping noises, an overheated bearing\",\"Vibrations that remain even with a new, balanced blade\",\"Damaged thread or a worn mount\",\"Have the spindle checked by a specialist workshop if in doubt, and only work with the spark plug connector pulled.\"]},{\"id\":\"messer_schaerfen_oder_ersetzen\",\"q\":\"Can I sharpen blades myself or should I replace them?\",\"a\":[\"Slightly blunt blades can be resharpened, as long as the material is sound and the balance is preserved. An imbalance leads to vibrations and can damage the spindle and bearing.\",\"Replace if there are cracks, deep notches, deformation or worn holes\",\"Replace if the cutting edge has already been ground very thin\",\"After sharpening, check for even balance\",\"When in doubt, replace the blade; that is safer and faster\",\"Only work on the machine when it is switched off and cooled down with the spark plug connector pulled; if in doubt, a specialist workshop can help.\"]}]},{\"group\":\"Preparing orders and returns\",\"items\":[{\"id\":\"falsches_teil_bestellt\",\"q\":\"I ordered the wrong part: what now?\",\"a\":[\"No problem: get in touch with us, ideally with the order number and the correct machine or part number. That way we'll find the matching part together or arrange the return.\",\"You'll find the applicable terms on returns and withdrawal on the relevant shop pages.\"]},{\"id\":\"teil_beschaedigt_angekommen\",\"q\":\"A part arrived damaged: what should I do?\",\"a\":[\"Please contact us promptly with your order number and photos of the damage and the packaging. With that we can review the case quickly and offer a solution.\",\"If possible, keep the packaging until the case is resolved.\"]},{\"id\":\"bestellung_aendern_stornieren\",\"q\":\"Can I change or cancel my order?\",\"a\":[\"As long as your order hasn't been processed or shipped yet, we'll gladly try to change or cancel it. To do so, get in touch with us as quickly as possible with your order number.\",\"If the goods are already on their way, the return goes through the return and withdrawal channels; you'll find the applicable terms on the relevant shop pages.\"]},{\"id\":\"ruecksendung_ablauf\",\"q\":\"How does a return work?\",\"a\":[\"It's best to register the return with us in advance, with your order number and the item concerned. That way we can coordinate the address and the further steps.\",\"Pack the part securely, ideally in the original packaging\",\"Use the enclosed documents or return instructions\",\"Send the shipment to the stated return address\",\"Keep the shipping receipt until the case is complete\",\"Deadlines, requirements and who bears the return costs are stated on our pages on returns and withdrawal.\"]},{\"id\":\"erstattung_zeitpunkt\",\"q\":\"When do I get a refund?\",\"a\":[\"As soon as your return has reached us and been checked, we generally arrange the refund via the payment method you used.\",\"How long the credit takes and which amounts (such as shipping costs) are refunded depends on our return and withdrawal terms and on your payment provider.\"]},{\"id\":\"zahlungsarten_uebersicht\",\"q\":\"What payment methods are there?\",\"a\":[\"Which payment methods are available depends on the final checkout setup, the delivery country and the payment provider. The selection shown during checkout is always binding.\",\"Please check the available options directly in the checkout. Before going live, this FAQ entry will be matched once more against the activated payment methods.\"]},{\"id\":\"kundenkonto_noetig\",\"q\":\"Do I need a customer account?\",\"a\":[\"For an order, a customer account is generally not required. An account can be helpful, though, if you'd later like to conveniently find your orders, addresses and status information again.\",\"Guest checkout: email and shipping details are enough.\",\"With an account: order history, addresses and status in one place.\",\"The exact account option depends on the final checkout settings.\"]},{\"id\":\"bestellung_wiederfinden\",\"q\":\"How do I find my order again later?\",\"a\":[\"After an order you'll receive a confirmation by email with a link to the order status. Through it you can view the shipment and details, as far as these are provided in the shop.\",\"Keep the confirmation email and use the status link.\",\"If a customer account is used, check there under your orders.\",\"If you have questions, contact our support with your order number.\"]}]},{\"group\":\"Understanding compatibility and brand references\",\"items\":[{\"id\":\"original_oder_kompatibel\",\"q\":\"Are Craftspares parts from the machine manufacturer or compatible spare parts?\",\"a\":[\"We offer compatible spare parts, not parts from the production of the respective machine manufacturers. Named brands serve solely for assignment and belong to their respective rights holders.\",\"Whether a part fits your machine, you check via numbers, dimensions and the shape on the product photos.\"]},{\"id\":\"markennamen_modellnummern_genannt\",\"q\":\"Why are brand names and model numbers mentioned in the shop?\",\"a\":[\"Brand and model details help to find a matching spare part based on your machine or your old-part number. We name them solely for assignment; the respective brands belong to their respective rights holders.\",\"It's best to use the details like this:\",\"Read the model or engine number off the type plate.\",\"Note the reference or manufacturer number of your old part.\",\"Enter both into the search help to narrow down the matches.\"]},{\"id\":\"kompatibles_ersatzteil_bedeutung\",\"q\":\"What exactly does a compatible spare part mean?\",\"a\":[\"A compatible spare part does not come from the machine manufacturer itself, but is designed so that it can replace a manufacturer part in dimensions, connections and function. It is thus an alternative to the usually more expensive OEM part, but not a part supplied by the machine manufacturer.\",\"For it to really fit, the comparison of the data counts, not the brand name:\",\"Match dimensions, connections and reference numbers with the old part.\",\"With several matches, check the shape as well as the levers and connections.\",\"When in doubt, send photos and data to our support.\"]}]},{\"group\":\"Assessing installation and safety realistically\",\"items\":[{\"id\":\"motor_unrund_nach_vergaserwechsel\",\"q\":\"Why does the engine still run rough after the carburetor change?\",\"a\":[\"Rough running after a carburetor change often has simple causes that need not lie with the new carburetor. Frequently it's air leaks at gaskets, incorrectly hooked-up linkages or levers, old fuel, or a choke or primer function that isn't working correctly yet.\",\"Check the gaskets and flanges for a firm, tight fit\",\"Are the throttle, choke and regulator linkages hooked up correctly?\",\"Use fresh, clean fuel\",\"All hoses and connections firm and without kinks\",\"Only work with the engine switched off and cooled down with the spark plug connector pulled. If the running can't be settled, consult the operating manual or a specialist workshop before you adjust further.\"]},{\"id\":\"ersatzteile_selbst_einbauen\",\"q\":\"May I install spare parts myself?\",\"a\":[\"Many spare parts can be replaced yourself with manual skill and the right tools. The prerequisite is that you have determined the right part for your machine and feel confident doing the work safely.\",\"Before you work on the engine, blade, ignition, fuel system or electrics, please note:\",\"Switch off the machine, let it cool down and pull the spark plug connector.\",\"Use your machine's operating or repair manual as the binding source.\",\"Ensure firm footing, protective gloves and safe handling of fuel.\",\"If in doubt, rather commission a specialist workshop.\"]},{\"id\":\"wann_werkstatt_beauftragen\",\"q\":\"When should I rather commission a workshop?\",\"a\":[\"A specialist workshop makes sense when tools, experience or a reliable diagnosis are lacking, or when safety-relevant components are affected. This way you avoid consequential damage and injury risks.\",\"We particularly recommend a workshop for:\",\"Work on the ignition and electrics.\",\"an unclear cause of fault despite a new part.\",\"work on the fuel system or a damaged housing.\",\"a missing repair manual or uncertainty during disassembly.\"]}]},{\"group\":\"Checking starter, ignition and electrics\",\"items\":[{\"id\":\"seilzugstarter_defekt_erkennen\",\"q\":\"How do I recognize a faulty recoil starter?\",\"a\":[\"A recoil starter is suspect when the cord no longer winds up cleanly, can be pulled out without resistance, or jams. Frequently the return spring, the drive pawls or the cord itself are worn.\",\"The cord no longer winds in or stays hanging out\",\"The cord pulls without resistance and the engine doesn't turn over\",\"The cord is torn, frayed or jams\",\"Cracking noises or noticeably missing spring tension\",\"Only work with the engine switched off and cooled down with the spark plug connector pulled, and mind the tensioned return spring; if in doubt, a specialist workshop can help.\"]},{\"id\":\"starter_vergleichen_daten\",\"q\":\"What do I have to compare on the starter?\",\"a\":[\"For a replacement starter to fit, it's not just the reference number that counts, but above all the design and mounting. Compare your existing starter point by point with the product details.\",\"Design: recoil (rewind) starter or electric starter\",\"Mounting: hole pattern, bolt spacing and number of screws\",\"Outer diameter as well as the shape and number of drive pawls\",\"Direction of rotation and the matching machine or engine model\",\"Have the machine and engine data ready and match them in the search help.\"]},{\"id\":\"zuendung_probleme_erkennen\",\"q\":\"How do I recognize ignition problems?\",\"a\":[\"Ignition problems often show up through hard starting, misfires, loss of power or an engine that gets warm and then cuts out. Possible causes are a worn spark plug, a poor contact at the spark plug connector, or an ignition coil that only fails once warm.\",\"The engine doesn't start even though fuel is present\",\"Rough running, misfires or sudden stalling\",\"The spark plug is wet, oiled up or heavily sooted\",\"The engine runs cold but dies once warm\",\"The ignition system carries high voltage: only work with the engine switched off and cooled down with the spark plug connector pulled, and leave the testing or measuring to a specialist workshop if in doubt.\"]},{\"id\":\"zuendspule_benoetigte_daten\",\"q\":\"Which data do I need for an ignition coil?\",\"a\":[\"For the right ignition coil, the exact engine data matters, because the shape differs by manufacturer and series. Note the details from the engine, not just from the machine.\",\"Engine model, type and code, for example on engines from Briggs & Stratton or Tecumseh\",\"OEM or reference number of the old ignition coil\",\"Shape: single- or double-pole, with or without ignition-module electronics\",\"Number of mounting points and position of the plug connector\",\"Match this data in the search help; if in doubt, we'll support you via the contact form.\"]},{\"id\":\"kraftstoffpumpe_verdaechtig_erkennen\",\"q\":\"When is a fuel pump suspect?\",\"a\":[\"A fuel pump becomes suspect when the engine does start but quickly cuts out again, or the power drops under load. Often too little fuel is then reaching the carburetor.\",\"The engine starts briefly and dies after a few seconds\",\"Loss of power at higher revs or on a slope\",\"Runs only with repeated priming or the choke pulled\",\"A visibly leaking pump, a cracked diaphragm or damp spots\",\"To narrow it down, also check the fuel filter, hoses and the impulse or vacuum line. Only work with the engine switched off and cooled down with the spark plug connector pulled, and handle fuel carefully; if in doubt, a specialist workshop can help.\"]},{\"id\":\"spannungsregler_gleichrichter_beachten\",\"q\":\"What do I have to bear in mind with voltage regulators or rectifiers?\",\"a\":[\"Voltage regulators and rectifiers have to suit your engine's charging system, otherwise the battery or consumers can be damaged. What's decisive are the connector, the connections and the electrical values.\",\"Number, shape and assignment of the plug contacts\",\"System: rectifier only, regulator only, or a combined regulator/rectifier module\",\"Voltage and charging output of the engine, for example 12 V\",\"Machine and engine model as well as the OEM or reference number\",\"If the battery doesn't charge or boils over, the regulator may be faulty; leave the measuring of the charging voltage to a specialist workshop if in doubt, and only work with the engine switched off.\"]}]},{\"group\":\"Understanding shipping and delivery\",\"items\":[{\"id\":\"lieferlaender_uebersicht\",\"q\":\"Which countries does Craftspares ship to?\",\"a\":[\"Craftspares ships from the EU. Which countries we currently deliver to and whether your delivery address can be selected is shown bindingly at checkout and on our shipping page.\",\"Simply enter your country there. If the address fits, the shipping method, costs and availability are shown directly.\"]},{\"id\":\"versandkosten_lieferzeit_einsehen\",\"q\":\"Where do I see the shipping costs and delivery time?\",\"a\":[\"Shipping costs and the expected delivery time depend on the country, weight and shipping method. You'll see both details bindingly at checkout, once you've entered your delivery address.\",\"In the checkout after entering the delivery address\",\"On our shipping page with the general terms\",\"For many items, additionally on the product page\"]}]},{\"group\":\"Preparing contact and service\",\"items\":[{\"id\":\"support_fotos_daten\",\"q\":\"Which photos or data help the support team?\",\"a\":[\"The more precise your details are, the faster we can help. For questions about fitment and for complaints, the following information in particular is useful:\",\"A photo of the type plate with the machine and engine model\",\"A photo of the old part from several sides, including any visible numbers\",\"OEM or reference numbers as text\",\"In case of damage: photos of the part and packaging as well as the order number\",\"Send us this information via the contact form, then we'll assign your request directly.\"]}]}],\"worlds_desktop\":[{\"n\":\"01\",\"key\":\"lager\",\"tag\":\"Reference number\",\"title\":\"Part groups kept clearly separate\",\"sub\":\"Similar parts are organised by part family and reference number so the check before ordering remains traceable.\"},{\"n\":\"02\",\"key\":\"packtisch\",\"tag\":\"Shipping preparation\",\"title\":\"Picking before shipping\",\"sub\":\"Reference number, item and packaging are checked at the packing bench before the shipment is prepared.\"},{\"n\":\"03\",\"key\":\"werkbank\",\"tag\":\"Shape check\",\"title\":\"Old part, tools and shape check\",\"sub\":\"Dimensions, connections and visible shape are the checkpoints before a spare part is packed.\"},{\"n\":\"04\",\"key\":\"kleinteile\",\"tag\":\"Assignment\",\"title\":\"Jets, gaskets and repair kits\",\"sub\":\"Small parts need clear assignment: reference number, scope of delivery and shape therefore stay visible.\"}],\"worlds_mobile\":[{\"n\":\"01\",\"key\":\"lager\",\"tag\":\"Reference number\",\"title\":\"Part groups kept clearly separate\"},{\"n\":\"02\",\"key\":\"packtisch\",\"tag\":\"Shipping preparation\",\"title\":\"Picking before shipping\"},{\"n\":\"03\",\"key\":\"werkbank\",\"tag\":\"Shape check\",\"title\":\"Old part, tools and shape check\"},{\"n\":\"04\",\"key\":\"kleinteile\",\"tag\":\"Assignment\",\"title\":\"Jets, gaskets and repair kits\"}]}}};\n"],
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